DELIVERY & INSTALLATION
Last updated: March 3, 2024
Because of the sheer weight of our furniture, our goods have to be delivered in smaller pieces and installed on site by our team.
Deliveries
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Unfortunately we only service the Western Cape area at the moment. however arrangements can be made by you with third party companies to collect from our workshop at your own cost.
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For collection by you or any third party company, you have the option to choose if you would like your furniture to be assembled or not assembled before collection. Please make arrangements with our sales team after order has been placed.
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If you reside in the Western Cape and would only like us to deliver and not do the installation, please make sure to pay only for delivery at checkout on our website.
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Should you require us to deliver and install your order, please make sure to pay for delivery and installation on checkout on our website: http://www.ironoak.co.za
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All deliveries will be communicated 2 days before the delivery takes place.
Installations
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Depending on the size of your order, the installation time might vary from 1 hour up to 2 days.
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Our team will take care not to damage any doors, walls or loose standing items, however if possible make sure that the area is free of any old furniture and goods. This will speed up the installation process.
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If the installation requires anything to be assembled above the 3rd floor of a building or any remote places, please stipulate this on the checkout page when paying for the delivery and installation.